As I mentioned in an earlier post, S's ring is being custom made by an artist in Hawaii. The first ring she sent was a bit too big (our fault), so we sent it back to be re-sized. Here's a snippet of our email conversation:
Your original ring arrived today. I will let you know when the new one ships.
I love that our emails start with aloha and close with mahalo. It's a little detail that makes the purchase even more special.